We have a 5 day return and refund policy:
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If there is any manufacturing defect which is hampering the optimal intended use for our products
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If you have received product in a damaged condition; in this case you need to inform us about the condition within 24 hours of receipt of your order by you.
The following shall not be eligible for return or replacement:
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Damages due to misuse of product
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Incidental damage due to handling of product
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Any consumable item/chemicals which has been used detrimental to product (eg. Citric foods, Detergents etc.,)
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Performance related issues like usage and maintenance which vary from user to user.
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Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered.
1) Placed the order and want to cancel?
Please contact Customer Care using email enpanworld@gmail.com or phone 9344139326 to cancel your order.
If order is dispatched, please note delivery / shipping fee will be deducted per product from your refund amount.
2) Received the order and want to return your items?
Please contact Customer Care using email enpanworld@gmail.com or phone 9344139326 to refund your order.
Please note delivery / shipping fee will be deducted per product from your refund amount.
3) Payment will be refunded within 7 working days, after receiving the returned products at our address.