We have a 5 day return and refund policy:

  • If there is any manufacturing defect which is hampering the optimal intended use for our products

  • If you have received product in a damaged condition; in this case you need to inform us about the condition within 24 hours of receipt of your order by you.

 

The following shall not be eligible for return or replacement:

  • Damages due to misuse of product

  • Incidental damage due to handling of product

  • Any consumable item/chemicals which has been used detrimental to product (eg. Citric foods, Detergents etc.,)

  • Performance related issues like usage and maintenance which vary from user to user.

  • Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered.

 

 

1) Placed the order and want to cancel?

Please contact Customer Care using email enpanworld@gmail.com or phone 9344139326 to cancel your order.
If order is dispatched, please note delivery / shipping fee will be deducted per product from your refund amount.

 

2) Received the order and want to return your items?

Please contact Customer Care using email enpanworld@gmail.com or phone 9344139326 to refund your order.
Please note  delivery / shipping fee will be deducted per product from your refund amount.

3) Payment will be refunded within 7 working days, after receiving the returned products at our address. 

COVID19 Alert
Due to the Lock down in Chennai, our deliveries will be suspended from 19th june to 30th june 2020. 

© 2016  EN INNOVATIONS 

created by Nirmal Vel