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We have a 5 day return and refund policy:

• If there is any manufacturing defect which is hampering the optimal intended use for our products

• If you have received product in a damaged condition; in this case you need to inform us about the condition within 24 hours of receipt of your order by you.

 

The following shall not be eligible for return or replacement:

• Damages due to misuse of product

• Incidental damage due to handling of product

• Any consumable item/chemicals which has been used detrimental to product (eg. Citric foods, Detergents etc.,)

• Performance related issues like usage and maintenance which vary from user to user.

• Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered.

 

 

1) Placed the order and want to cancel?

Please contact Customer Care using email enpanworld@gmail.com or phone 9344139326 to cancel your order.
If order is dispatched, please note delivery / shipping fee will be deducted per product from your refund amount.

 

2) Received the order and want to return your items?

Please contact Customer Care using email enpanworld@gmail.com or phone 9344139326 to refund your order.
Please note  delivery / shipping fee will be deducted per product from your refund amount.

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3) Payment will be refunded within 7 working days, after receiving the returned products at our address.